bd bajji Privacy Policy
A full description of how bd bajji handles your personal information — collection, use, storage, and security.
This Privacy Policy ("Policy") applies to the handling of personal information of users of the bd bajji platform. When you register, log in, or use any service on bd bajji, you agree to the terms of this Policy. bd bajji places the highest importance on user privacy and ensures transparency at every step of data collection.
This Policy is consistent with the Terms and Conditions and together both documents form the legal basis of your relationship with bd bajji.
Data Collection
bd bajji collects only the information necessary to provide you with proper service. The methods of data collection are described below.
1.1 Information Provided at Registration
When opening an account, you provide the following information:
- Full name
- Date of birth (for age verification — the service is for users aged 21+ only)
- Email address
- Mobile number
- Password
- Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
1.2 Automatically Collected Information
When you access the bd bajji platform, our system automatically records certain technical information:
- IP address and device type
- Browser and operating system information
- Time of access and session duration on the platform
- Information from cookies and similar tracking technologies
- Your usage patterns and activity history
1.3 Information Collected for Identity Verification
To comply with secure transaction requirements and Anti-Money Laundering (AML) regulations, bd bajji may in certain circumstances request copies of identity documents, such as a National ID or passport. This information is used solely for the specific purpose of identity verification.
Data Use
bd bajji uses collected information only for defined purposes. No information is sold to third parties for personal gain.
2.1 Service Operations
- Account creation and management
- Processing deposits and withdrawals
- Managing bonuses and promotions
- VIP program activation and cashback calculation
- Customer support via 24/7 live chat and email
2.2 Security and Fraud Prevention
To protect your account, bd bajji monitors unusual transactions and analyses data to detect suspicious activity. This helps safeguard your funds and information.
2.3 Communication and Notifications
Transaction confirmations, security alerts, and important account-related messages are sent to your registered mobile number and email. You may opt out of promotional communications at any time.
2.4 Service Improvement
By analysing user activity, bd bajji continually improves the platform's design, game range, and quality of service.
Data Sharing and Disclosure
bd bajji does not transfer your personal information to third parties for any commercial purpose. However, information may be shared in the limited cases described below:
Payment Processors
Transaction information necessary to complete bKash, Nagad, Rocket, Upay, and bank transfers.
Identity Verification Services
Trusted third-party services used to complete the KYC (Know Your Customer) process.
Analytics Partners
Used to measure platform performance — only non-personally identifiable information.
Legal Obligations
To relevant authorities pursuant to court orders or government directives.
Important: Third-party service providers receive information only to carry out their designated tasks and are bound by specific confidentiality agreements. bd bajji ensures that these partners cannot use the information they receive for any other purpose.
Data Storage and Security
4.1 Retention Period
All information is retained for as long as your account is active. Even after an account is closed, transaction records and identity information are kept for a defined period to meet legal and regulatory obligations.
4.2 Security Measures
bd bajji applies industry-standard technologies to protect your data:
- SSL (Secure Sockets Layer) encryption — on every data transmission
- Data at rest stored with AES-256 level encryption
- Two-factor authentication (OTP-based)
- Regular security audits and vulnerability assessments
- Restricted access controls — only authorised staff can access data
4.3 Response to a Data Breach
In the event of a security breach, bd bajji will promptly notify affected users and take the necessary steps to resolve the situation. Our security team remains active in monitoring around the clock.
Cookies and Tracking Technologies
5.1 Types of Cookies
Various types of cookies are used on the bd bajji website:
- Essential Cookies: Required to maintain login sessions and ensure the basic functionality of the platform.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to monitor user behaviour and improve the platform.
5.2 Cookie Controls
You can turn off non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.
Your Rights
Every user registered on the bd bajji platform has specific rights over their own information:
6.1 Right to Access Information
You may at any time request a copy of the information bd bajji holds about you. This request can be made through our support channels.
6.2 Right to Correct Information
If there is any inaccuracy in your personal information, you may request a correction. Corrections will be made promptly after identity verification.
6.3 Right to Close Your Account
You may request the closure of your bd bajji account at any time. In such cases, after any outstanding balance is settled, your data will be deleted subject to applicable legal obligations.
6.4 Right to Opt Out of Promotional Communications
You may at any time request to stop promotional emails and messages via account settings or through live chat. Transaction confirmations and security messages cannot be turned off as they are essential for your protection.
If you wish to exercise any of your data-related rights, you may visit our Frequently Asked Questions (FAQ) or contact support directly. Your request will be processed as quickly as possible after verification.
Protection of Minors
All services on bd bajji are for users aged 21 or above only. We do not knowingly collect any information from minors.
Age is confirmed at registration through date of birth verification. If we become aware that information from a minor has been collected unknowingly, it will be promptly deleted and the associated account will be closed.
For more information on responsible gaming, please read our Responsible Gaming Guidelines, which provide full details on setting limits and self-exclusion.
International Data Transfer
bd bajji primarily serves Bangladeshi users. Due to payment processing and technical infrastructure requirements, some data may be stored on servers in other countries.
In such cases, bd bajji ensures that equivalent protections are maintained during international data transfers, and that data held on third-party servers is subject to the same standard of encryption and security policy.
Policy Changes
bd bajji may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent to registered email addresses or mobile numbers.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
If you have any questions about any part of the policy or wish to raise an objection, please contact support within 30 days of the change.
Contact and Complaints
If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch via the following:
Live Chat
Active 24/7. Support available in Bengali and English.
[email protected] — responses are sent promptly on business days.
To learn more about bd bajji and understand how we operate, visit our About Us page.